Privacy Policy

1 Scope & Legal Context

This Privacy Policy explains how GOMAT Cargo Services GmbH (“GOMAT”, “we”, “us”) collects, processes, and protects personal data in accordance with the EU General Data Protection Regulation (GDPR / DSGVO).

This document forms part of the overall legal framework governing the use of our website and services. It must be read together with:

• Terms & Conditions
• Legal Notice & Anti-Fraud Warning

These documents collectively define the rights and obligations of users and clients.

2 Data Controller

The entity responsible for the processing of your personal data is:

3 Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: Name, company name.
• Contact Details: Email address, phone number, physical address.
• Business Information: Shipping details, cargo descriptions.
• Communication Data: Emails, enquiries, forms.
• Any other information you voluntarily provide.

4 Purpose of Processing

Your personal data is processed strictly for the following purposes:

• Providing freight forwarding, logistics, and procurement services.
• Responding to enquiries and quote requests.
• Contract performance and customer management.
• Customs, shipping, and regulatory compliance.
• Website security and performance.
• Legal obligations and dispute resolution.

5 Lawful Basis for Processing

We process personal data pursuant to Article 6(1) GDPR, including:

• Performance of contracts and pre-contractual measures.
• Compliance with legal obligations.
• Legitimate interests (fraud prevention, identity verification, enforcement).

6 Fraud Prevention & Identity

GOMAT Cargo Services GmbH processes personal data where necessary to prevent fraud, identity misuse, or unlawful activities.

This may include verification of sender/recipient identities and shipment documentation. Where there is reasonable suspicion of fraud, data may be disclosed to competent authorities.

7 Data Sharing & Transfers

To provide our services, we may share data with:

• Customs authorities and regulatory bodies.
• Logistics partners, carriers, airlines, and agents.
• Service providers and hosting companies.
• Legal, tax, or professional advisers.

Where data is transferred outside the EU, we ensure appropriate safeguards in accordance with GDPR.

8 Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined or as required by law.

9 Data Subject Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request erasure (“right to be forgotten”).
• Restrict processing.
• Object to processing.

Requests may be sent to: info@gomatcargo.com

10 Security & Cookies

We implement appropriate technical measures to protect data. Our website may use cookies to improve functionality; you can manage these via your browser settings.

11 Final Provisions

We reserve the right to update this policy. By using our services, you acknowledge that this Privacy Policy operates together with our Terms & Conditions and Legal Notice.